SHIPPING & RETURNS
Shipping Policy
For orders under $100, shipping fee will appy.
Orders are processed and shipped within 1-2 business days.
Delivery times vary depending on your location and chosen shipping method. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
International Shipping:​
At this time, we only offer shipping within the United States and US territory Puerto RIco. We hope to expand our shipping options to international destinations in the future.
Order Tracking:
Track the status of your order conveniently using the tracking number provided in your shipping confirmation email. If you have any questions or concerns regarding your order, please don't hesitate to contact our customer service team at customerservicehulahoop@gmail.com.
Shipping Restrictions:
Please provide a physical address for shipping.
Orders may be subject to additional processing time during peak seasons or holidays.
Free Shipping Policy:
Enjoy free standard shipping on all orders of $100 or more within the continental United States and US territory Puerto Rico. No promo code is required; the free shipping discount will be automatically applied at checkout.
Return & Exchange Policy
Please send us an email with the request at customerservicehulahoop@gmail.com, and we will contact you with the instructions, For shipping orders store credit is granted within 14 days of purchase. For In Store Pickup, store credit is granted within 7 days of purchase.
Merchandise must be new, unworn and unaltered with tags attached. Customer is responsible for any return shipping fees. No money return only store credit.
Contact Us:
If you have any questions or need further assistance regarding shipping, please feel free to contact our customer service team at customerservicehulahoop@gmail.com. We're here to help!